Absolutely. We offer a 30-day risk-free return policy, ensuring your satisfaction with your purchase. Assay exclusively sources or creates every piece, and we stand by our products with a guarantee of authenticity and quality.
Yes, by appointment. Contact us to schedule a private viewing of your dream piece.
We guarantee authenticity and offer a certificate of appraisal and authenticity from trusted third-party laboratories and appraisers upon request.
Yes. We encourage you to get in touch with one of our representatives by following one of the many contact buttons and links on the site. You can also email info@assayjewelers.com.
We take all our photography in-house and use real pictures of the actual item being advertised. Most pieces also include photos taken on a phone or modeled for scale and reference. If you’d like more images or videos, reach out to us—we’re happy to provide additional visuals to help you feel confident in your purchase.
All orders are shipped via insured carriers in discreet, secure packaging with a direct signature required. Tracking information will be provided.
We offer resizing and adjustment services for most pieces. Simply contact us, and we’ll guide you through the process.
