How long does it take to get my products?

Orders are usually delivered within 2 days. Domestic shipping can take up to 5 business days.Foreign shipping could take up to 14 business days or more, depending on customs delays.Due to global supply chain challenges, shipping times could be longer than usual.

Do you offer refunds?

Yes, we offer full and partial refunds.Please enquire for more information about our Refund policy or click this link.

We ship using all the major carriers, including FedEx overnight delivery for orders over $500. We also ship internationally and have extensive knowledge of shipping internationally.

Are the lab-grown diamonds in this collection certified?

Yes. Each lab-grown diamond featured in this collection is certified to meet strict standards of quality and authenticity. Certification ensures transparency in the diamond’s characteristics, including cut, clarity, color, and carat weight.

How do lab-grown diamonds compare to natural diamonds in terms of quality and brilliance?

Lab-grown diamonds are chemically, physically, and optically identical to natural diamonds. They offer the same brilliance and durability, often with superior clarity and precision cutting, while remaining more accessible in price.

Will these pieces retain their value over time?

While lab-grown diamonds generally don’t appreciate in the same way as rare natural diamonds, pieces from Assay Jewelers are crafted to luxury standards—ensuring lasting aesthetic value and heirloom-worthy quality.